Data protection

The person responsible for data processing is:
RE TEXTIL Germany GmbH
Im Gohl 4-8
56751 Polch

info@re-textil.de

Telephone: +49 2654 8810800

Thank you for your interest in our website. Protecting your privacy is very important to us. Below, we will inform you in detail about how we handle your data.

1. Access data and hosting

You can visit our websites without giving any information about yourself. Each time you access a website, the web server simply automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, amount of data transferred and the requesting provider (access data) and documents the retrieval. This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offering. This serves to protect our prevailing legitimate interests in the correct presentation of our offer in accordance with Article 6 (1) (f) GDPR. All access data will be deleted no later than seven days after the end of your page visit.

1.1 Hosting

Some of the services for hosting and displaying the website are provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are based and/or use servers in these countries: USA
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses

1.2 Webflow

We host our website with Webflow. The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files, including your IP addresses.

Webflow is a tool for building and hosting websites. Webflow stores cookies or other recognition technologies that are necessary to display the page, to provide certain website functions and to ensure security (necessary cookies).

For details, see Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow 3.

Webflow is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be withdrawn at any time.

Data transmission to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: EU & Swiss Privacy Policy | Webflow 3.

Order processing

We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

1.3 Content Delivery Network

For the purpose of shorter loading times, we use a so-called content delivery network (“CDN”) for some offers. With this service, content, e.g. large media files, is delivered via regionally distributed servers from external CDN service providers. Access data is therefore processed on the service providers' servers. Our service providers work for us as part of order processing. Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses issued by the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

2. Data processing for contract processing and contact

2.1 Data processing for contract processing

We collect personal data when you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or email). Mandatory fields are marked as such, as in these cases we absolutely need the data to process the contract or to process your contact and you cannot complete the order or send the contact without providing them. Which data is collected can be seen from the respective input forms.
We use the data provided by you to process the contract and process your inquiries (including inquiries about and settlement of any existing warranty and service failure claims as well as any legal update obligations) in accordance with Art. 6 (1) (b) GDPR. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order and collection processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial law retention periods in accordance with Art. 6 para. 1 p. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use further data that is permitted by law and about which we inform you in this statement.

2.2 Contact

As part of customer communication, we collect personal data in order to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when you contact us (e.g. via contact form or e-mail). Mandatory fields are marked as such, as in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data for further purposes, which is permitted by law and which we will inform you of in this statement.

3. Data processing for the purpose of collection processing

In order to fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we will pass on your data to the service provider responsible for delivery, insofar as this is necessary for collection.

3.1 Microsoft Azure data storage

For collection processing, we store personal data for internal evaluation, business planning and operational execution in accordance with Art. 6 (1) (b) GDPR. We use the Microsoft Azure service to store the data. This is provided by Microsoft Ireland Operations Limited. Which data is stored can be seen from the respective input forms on the website.
After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of any tax and commercial law retention periods in accordance with Art. 6 para. 1 p. 1 lit. c GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 S. 1 lit. a GDPR or we reserve the right to use further data that is permitted by law and about which we inform you in this statement.

For details on how to store data with Microsoft Azure, see the Microsoft Azure privacy policy: https://azure.microsoft.com/de-de/support/legal/

3.2 Transfer of information to transport service providers

For the purpose of collection, we work with logistics service providers/transport companies: The following data can be transmitted to them for the purpose of collecting the ordered recyclable material: first name, last name, postal address and, if applicable, the telephone number. The legal basis for processing is Art. 6 paragraph 1 letter b) GDPR.

4. Advertising via email

4.1 Email newsletter with registration and newsletter tracking

If you subscribe to our newsletter, we use the data required for this purpose or provided separately by you to regularly send you our e-mail newsletter based on your consent in accordance with Article 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time and can be made either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your email address from the list of recipients unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and which we will inform you of in this statement.

We would like to point out that we evaluate your user behavior when sending the newsletter. To this end, we also analyse your use of our newsletter by measuring, storing and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns (“newsletter tracking”).

For this evaluation, the emails sent include single-pixel technologies (e.g. so-called web beacons, tracking pixels), which are stored on our website. For the evaluations, we combine in particular the following “newsletter data”

  • the page from which the page was requested (so-called referrer URL),
  • the date and time of the call,
  • the description of the type of web browser used,
  • the IP address of the requesting computer,
  • the email address,
  • the date and time of registration and confirmation

and the single-pixel technologies with your email address or IP address and, if applicable, an individual ID. Links contained in the newsletter can also contain this ID.

If you do not want newsletter tracking, you can unsubscribe from the newsletter at any time - as described above.

The information is stored as long as you have subscribed to the newsletter.

4.2 E-mail newsletter without registration and your right of objection

If we receive your e-mail address in connection with the sale of a good or service and you have not objected to this, we reserve the right to send you regular offers for similar products, such as those already purchased, from our range of products by e-mail on the basis of Section 7 (3) UWG. This serves to protect our prevailing legitimate interests in marketing our customers as part of a balancing of interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs at the basic rates.
After unsubscribing, we will delete your email address from the list of recipients unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and which we will inform you of in this statement.

4.3 Newsletter delivery

The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

The newsletter and newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Our service providers are based and/or use servers in these countries: USA
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses

4.4 Sending evaluation requests by email

If you have given us your express consent to do so during or after your order in accordance with Article 6 (1) (a) GDPR, we will use your email address to ask you to submit a review of your order using the rating system we use. This consent can be withdrawn at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the evaluation request.

The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact option described in this privacy policy.

Our service providers are based and/or use servers in these countries: USA
There is no adequacy decision from the European Commission for these countries. Our cooperation with you is based on these guarantees: European Commission standard data protection clauses

5. Cookies and other technologies

5.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies, including so-called cookies, on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).
We use such technologies that are absolutely necessary to use certain functions of our website (e.g. shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g. information about the content of the shopping cart). As part of a balancing of interests, this serves overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR.

We also use technologies to fulfill legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) and for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of technologies in accordance with Article 6 (1) (a) GDPR, you can withdraw your consent at any time by sending a message to the contact option described in the privacy policy. If you do not accept cookies, the functionality of our website may be limited.

5.2 Cookie-script consent management platform

On our website, we use cokie-script to inform you about the cookies and other technologies that we use on our website and to obtain, manage and document any consent you may need to process your personal data through these technologies. In accordance with Article 6 (1) (c) GDPR, this is necessary to fulfill our legal obligation under Article 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Cookie-script is an offer from Objectis Ltd.Žalgirio st. 88, LT-09303 Vilnius, Lithuania, which processes your data on our behalf.
After submitting your cookie statement on our website, the Cookie-Script web server stores your anonymized IP address, date and time of your declaration, browser information, the URL from which the declaration was sent, information about your consent behavior and an anonymous random key. In addition, a cookie is used which contains information about your consent behavior and the key. Your data will be deleted after twelve months, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data for further purposes, which is permitted by law and which we will inform you of in this statement.

6. Use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have given your consent in accordance with Article 6 (1) (a) GDPR, we use the following cookies and other technologies from third-party providers on our website. After the purpose ceases to exist and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can withdraw your consent at any time with effect for the future. You can find more information about your opt-out options in the “Cookies and other technologies” section. For more information, including the basis of our cooperation with the individual providers, see the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

Use of Google services for web analysis and advertising purposes

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. If your IP address is collected using Google technologies, it will be abbreviated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases is the full IP address transmitted to a Google server and abbreviated there. Unless otherwise stated for the individual technologies, data processing is carried out on the basis of an agreement concluded between joint controllers for the respective technology in accordance with Article 26 GDPR. Further information about data processing by Google can be found in Google's privacy policy.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. As a matter of principle, your IP address is not combined with other data from Google. Data processing is carried out on the basis of an order processing agreement by Google.

For the purpose of optimizing the marketing of our website, we have the Data sharing settings for “Google products and services” activated. This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. Data sharing with Google as part of these data sharing settings is based on an additional agreement between responsible parties. We have no influence on subsequent data processing by Google.

For website analysis and event tracking, we measure via Google Ads Conversion Tracking Your subsequent usage behavior if you have reached our website via a Google Ads ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which user profiles are created using pseudonyms.

Google Fonts

In order to consistently display the content on our website, the “Google Fonts” script code collects data (IP address, time of visit, device and browser information), transmits it to Google and then processes it by Google. We have no influence on this subsequent data processing.

7. Social media

Our online presence on Facebook (by Meta), Instagram (by Meta), Youtube

Insofar as you have given your consent to the respective social media operator in accordance with Article 6 (1) (a) GDPR, when you visit our online presences on the social media mentioned above, your data is automatically collected and stored for market research and advertising purposes, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably match your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your related rights and settings options to protect your privacy, please refer to the providers' privacy policies linked below. Should you still need help with this, you can contact us.

facebook (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing when visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (information about insights data), please visit here.

instagram (by Meta) is an offer from Meta Platforms Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Meta Platforms Ireland”) The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1 Hacker Way, Menlo Park, California 94025, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission. Data processing when visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. For more information (information about insights data), please here.

youtube is an offer from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy decision from the European Commission for the USA. Our cooperation with them is based on standard data protection clauses issued by the European Commission.

8. Contact options and your rights

8.1 Your rights

As a data subject, you have the following rights:

  • in accordance with Article 15 GDPR, the right to request information about your personal data processed by us to the extent specified there;
  • in accordance with Article 16 GDPR, the right to immediately request the correction of incorrect or completed personal data stored by us;
  • In accordance with Article 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing
  • to exercise the right to freedom of expression and information;
  • to fulfill a legal obligation;
  • for reasons of public interest, or
  • is necessary to assert, exercise or defend legal claims;
  • In accordance with Article 18 GDPR, the right to request the restriction of the processing of your personal data, insofar as
  • the accuracy of the data is disputed by you;
  • the processing is unlawful, but you refuse to delete it;
  • we no longer need the data, but you need it to assert, exercise or defend legal claims, or
  • you have lodged an objection to processing in accordance with Article 21 GDPR;
  • in accordance with Article 20 GDPR, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • In accordance with Article 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters.

Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests that prevail in the context of a balance of interests, you can object to this processing with effect for the future. If processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you have the right to object only if there are reasons arising from your particular situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can prove compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims.

This does not apply if processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.

8.2 Contact options

If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data, as well as the revocation of any consent given or objection to a specific use of data, please contact us directly using the contact details in our legal notice.